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Evidence Guide: MEM21023 - Plan, set up and operate horological workshop or service centre

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MEM21023 - Plan, set up and operate horological workshop or service centre

What evidence can you provide to prove your understanding of each of the following citeria?

Plan workshop layout

  1. Follow standard operating procedures (SOPs)
  2. Comply with work health and safety (WHS) requirements at all times
  3. Prepare sketches of workshop layout
  4. Plan work zones
  5. Source suppliers of fixtures and furnishings
Follow standard operating procedures (SOPs)

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Comply with work health and safety (WHS) requirements at all times

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare sketches of workshop layout

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan work zones

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Source suppliers of fixtures and furnishings

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Comply with work health and safety (WHS) requirements at all times

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare sketches of workshop layout

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Source suppliers of fixtures and furnishings

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Source and purchase tools and equipment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine major plant equipment for after sales service

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish an adequate supply of tools for each workbench

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Source suppliers of tools and equipment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish costs and initiate purchase

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Set up workshop or service centre

  1. Purchase and set up furnishings and fittings
Purchase and set up furnishings and fittings

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Install major plant bench tools and machinery

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement ventilation, extraction and climate control systems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish repair administration systems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish spare parts systems and controls

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement control and security measures for repair process

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare quotations and orders

  1. Calculate profitability
Calculate profitability

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish service and repair requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine availability and cost of spare parts

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide customer with estimate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare spare parts and other orders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor workshop operations

  1. Establish maintenance procedures for premises, major plant, equipment and tools
Establish maintenance procedures for premises, major plant, equipment and tools

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review systems for efficiency and effectiveness

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement improvements to operations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge
Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Workshop layout includes the following:

orientation for adequate natural/artificial light

ventilation control

humidity and dust

appropriately positioned power points

consideration of work zone layout

Work zones include the following:

customer reception

administration

dismantling and reassembling

cleaning

polishing

storage (solvents, spare parts or technical guides)

Fixtures and furnishings include the following:

workbenches

chairs

lights

ventilation, extraction and dust suppression

climate control

desks

point of sale and cash control devices

Major plant and equipment includes the following:

watch and clock servicing equipment

testing equipment

electronic testers for control of timing and water-resistance testing

machinery

lathe

bench equipment

drill press

staking set

Supply of tools include the following:

comprehensive assortment of watch and clockmakers' hand tools

reference catalogues and publications

Ventilation, extraction and climate control systems include the following:

air conditioning and ventilation

dust extraction and trapping

chemical storage

decanting areas

fume cupboards

Repair administration systems include the following:

job envelope system

repair tracking software

quotations

security of goods held in trust

spare parts and repair administration procedures

Other orders include the following:

supplies

tools and equipment

consumables

materials and solutions